The Systems Engineer III - Citrix ensures the stability, integrity, and efficient operation of infrastructure systems supporting core organizational functions, completing routine assignments and project tasks. This role provides operational support for authentication, monitoring, messaging, and collaboration systems, as well as servers, storage, and data protection systems. The role will utilize expertise in Citrix/VDI infrastructure and ancillary components.
The Endpoint Services Administrator is responsible for end-user computing support, including consulting with users to determine hardware, software or system functional specifications. This role includes installations, troubleshooting, hardware break/fix, typical desktop support duties and client engineering tasks. This role may also assist in the maintenance of the company’s network and server systems.
Expand your career working in IT by joining Serco as an Entry Level Help Desk Support! You will provide tier one support to all Serco employees supporting various government contracts throughout the country. You will be part of a 10-member team that works closely with Tier 2 and other various technical teams to deliver quality service and systems.
Shape the future of the hybrid cloud infrastructure with us! You can expect exciting challenges, versatile technologies and the opportunity to really make a difference in a dynamic environment. If you would like to work from your home office in a professional, collegial and technology-driven hybrid team, then you have come to the right place!
Provide Tier III/IV support for the VA EMCS environment, answering priority calls from the VA Enterprise Service Desk, triaging and resolving issues. The role involves maintaining network performance, ensuring security, and troubleshooting a range of issues, including those for executive-level users.
The Service Desk Technician is responsible for providing technical support for service requests in a timely and professional manner to end-users, including all technology, managing relationships, overseeing inventory, and controlling facilities across varying time zones.
Provides first tier support for colleagues and patients for all IT related items via multiple channels for break/fix issues, inquiries, or requests. Provides IT system optimization, documentation and communication with colleagues and patients to resolve basic technical support issues.
We're on the lookout for a Senior Technical Lead—a hands-on, sharp-minded problem solver who thrives on both the technical and people sides of IT. You're comfortable writing PowerShell scripts as you are coaching junior techs. This role blends leadership, technical escalation, client interaction, and process ownership into one dynamic position.